Support

Last updated: 18 August 2026

Need a hand with Calsense? Email resources@thetinyapp.com and we'll get back to you. The answers below cover the most common questions.

Where is my data stored?

On your device, in the app's own storage. Calsense has no server and makes no network connections at all, so nothing is uploaded, backed up to us, or shared.

Can I photograph a meal?

Not yet. Photo-based logging needs a service that does not exist yet, and rather than offer a button that fails, Calsense does not offer it at all. Logging today is by search and manual entry against a built-in food reference.

Why does a nutrient show no value instead of zero?

Because the app does not know it. A food whose record does not carry a nutrient is not the same as a food containing none of it, so Calsense reports nothing rather than implying a measurement it never made.

How do I delete everything?

Delete the app. All data lives in the app's own storage and goes with it. Your account is separate: email resources@thetinyapp.com and we will delete it within 30 days. There is nothing held anywhere else.

Something is broken

Email resources@thetinyapp.com with your device model, your iOS version, and what you were doing when it happened. Calsense sends us no crash reports, so a description from you is genuinely the only way we learn about a problem.